CONVERSATIONS WITH MENTORS - NOV 28th, 2019
THANK You all to those who came to the event! please look out for future opportunities on our mentorship program.
IHI presents: business innovation intersects healthcare quality improvement: March 14th, 2019
Links to Presentation from Event
Rob Atwell COO - Care Team
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IHI UBC organized the Canada Health Care Technology conference where med students could earn 25 IPE points as well as have the chance to watch inspiring speakers discuss about the application of data technology and health information technology in Canada's healthcare system!
2016 National Forum
UBC Contingent at 28th Annual National Forum
December 4-7, 2016 | Florida, USA
IHI UBC joined 6,000 healthcare professionals at the 28th annual IHI National Forum on Quality Improvement in Health Care. They shared their ideas through poster presentations, collaborated to gain ideas for IHI UBC, and, took part in effecting real change in health care quality and safety.
Check out some photos here!
December 4-7, 2016 | Florida, USA
IHI UBC joined 6,000 healthcare professionals at the 28th annual IHI National Forum on Quality Improvement in Health Care. They shared their ideas through poster presentations, collaborated to gain ideas for IHI UBC, and, took part in effecting real change in health care quality and safety.
Check out some photos here!
Join UBC medical students in completing the IHI Open School Basic Certificate
March 14, 2016 1:00 - 3:00 PM | LSC room TBD
Starting February 14th, 2016, a group of 10-15 medical students will be completing the IHI Courses on patient safety and quality improvement in a span of 6 weeks. During this time, there will be workshops on March 14th, April 25th, May 2nd and May 16th. These sessions will bring together professors, quality improvement specialists, students and patient advocates for eganging discussions. We would like to welcome students from all faculties with all experience to join us! We value all of your input and participation in this interdisciplinary approach to healthcare improvement! Please contact Robert Yao robert@ihiubc.com if you'd like to join.
March 14, 2016 1:00 - 3:00 PM | LSC room TBD
Starting February 14th, 2016, a group of 10-15 medical students will be completing the IHI Courses on patient safety and quality improvement in a span of 6 weeks. During this time, there will be workshops on March 14th, April 25th, May 2nd and May 16th. These sessions will bring together professors, quality improvement specialists, students and patient advocates for eganging discussions. We would like to welcome students from all faculties with all experience to join us! We value all of your input and participation in this interdisciplinary approach to healthcare improvement! Please contact Robert Yao robert@ihiubc.com if you'd like to join.
IHI UBC's Spring Quality Improvement Workshop Series:
Being an Effective Change Agent
March 19, 2016 9.00 AM - 3.00 PM | Henry Angus Building, Room ANGU 254
For the coming Spring QuIPs conference on March 19, IHI UBC is excited to be working in collaboration with the BC Patient Safety & Quality Council to bring you the "Change Agent Workshop Series".
For students who have always wanted to learn how to step out of their comfort zone to become a leader, how do you make that transition from a participant to taking on a leadership role? As a leader, how can you lead differently to shift the mindset of leadership to effectively engage your team to harness individual collective energy? For those entering the professional workplace, what are the relevant skills you need in tackling the barriers you may encounter?
As the future leaders of tomorrow, let's start planting the necessary seeds to develop effective communication strategies and to build relationships that stress the importance of collaborative input in initiating change.
This session is focused on building knowledge and skills for leading change. By the end of the day, participants will be able to…
• Articulate the value in being an organizational change agent.
• Utilize framing and approaches to build alliances.
• Recognize the importance of thought diversity.
• Analyze resistance to inform strategies for change.
Being an Effective Change Agent
March 19, 2016 9.00 AM - 3.00 PM | Henry Angus Building, Room ANGU 254
For the coming Spring QuIPs conference on March 19, IHI UBC is excited to be working in collaboration with the BC Patient Safety & Quality Council to bring you the "Change Agent Workshop Series".
For students who have always wanted to learn how to step out of their comfort zone to become a leader, how do you make that transition from a participant to taking on a leadership role? As a leader, how can you lead differently to shift the mindset of leadership to effectively engage your team to harness individual collective energy? For those entering the professional workplace, what are the relevant skills you need in tackling the barriers you may encounter?
As the future leaders of tomorrow, let's start planting the necessary seeds to develop effective communication strategies and to build relationships that stress the importance of collaborative input in initiating change.
This session is focused on building knowledge and skills for leading change. By the end of the day, participants will be able to…
• Articulate the value in being an organizational change agent.
• Utilize framing and approaches to build alliances.
• Recognize the importance of thought diversity.
• Analyze resistance to inform strategies for change.
Panel Event: A Pragmatic Approach to Respectful End of Life Care
March 8, 2016 | Pharmaceutical Sciences Building Room 1101
Our first panel event of 2016 on End-of-Life care brought over 150 students in various healthcare disciplines together to discuss what compassionate care looks like. The evening sessions featured: a pragmatic guide to a good death, patient perspective, cultural perspectives and death, and a primer on how to talk to patients about end of life.
Speakers included: Joyce Sandercock (Patient Voices Network ), Dr. Kelli Stajduhar (Professor, School of Nursing and Centre on Aging, UVic), and Dr. Pippa Hawley (Division Head of Palliative Care, UBC).
March 8, 2016 | Pharmaceutical Sciences Building Room 1101
Our first panel event of 2016 on End-of-Life care brought over 150 students in various healthcare disciplines together to discuss what compassionate care looks like. The evening sessions featured: a pragmatic guide to a good death, patient perspective, cultural perspectives and death, and a primer on how to talk to patients about end of life.
Speakers included: Joyce Sandercock (Patient Voices Network ), Dr. Kelli Stajduhar (Professor, School of Nursing and Centre on Aging, UVic), and Dr. Pippa Hawley (Division Head of Palliative Care, UBC).
2016 Vancouver Quality Forum Health Talks
February 24, 2016 7 PM - 8.45 PM | Hyatt Regency Vancouver
Health Talks is taking place on February 24th is the unofficial kick-off to the Quality Forum. If you would like to inspire change to BC's health system, apply to be featured as a student speaker and present your audacious goals for healthcare to over 300 professionals! Visit this website for more information: https://bcpsqc.ca/blog/newsandinsights/hey-students-win-our-contest-speak-at-health-talks/
Want to be be a featured speaker at Health Talks 2016? Submit your audacious hopes for healthcare in a video, essay or any creative format to BC Patient Safety & Quality Council. Find out more at http://qualityforum.ca/student-contest/
February 24, 2016 7 PM - 8.45 PM | Hyatt Regency Vancouver
Health Talks is taking place on February 24th is the unofficial kick-off to the Quality Forum. If you would like to inspire change to BC's health system, apply to be featured as a student speaker and present your audacious goals for healthcare to over 300 professionals! Visit this website for more information: https://bcpsqc.ca/blog/newsandinsights/hey-students-win-our-contest-speak-at-health-talks/
Want to be be a featured speaker at Health Talks 2016? Submit your audacious hopes for healthcare in a video, essay or any creative format to BC Patient Safety & Quality Council. Find out more at http://qualityforum.ca/student-contest/
Panel Event: Challenges and Strategies in Delivering Primary Health Care to Marginalized Populations
Wednesday, November 18, 2015 6:30 PM - 8:30 PM | Henry Angus Building, Room 098
IHI UBC is excited to invite UBC and the greater community to an engaging panel event on the "Challenges and Strategies in Delivering Primary Health Care to Marginalized Populations." The event will feature a multidisciplinary panel of speakers from medicine, social work, public policy, as well as a community member who has experienced marginalization. The speakers will present on this topic from their work and experiences in the field, followed by a Q&A session featuring all the panelists.
The event will be interactive, and audience members will have an opportunity to contribute real strategies to improve population health.
Wednesday, November 18, 2015 6:30 PM - 8:30 PM | Henry Angus Building, Room 098
IHI UBC is excited to invite UBC and the greater community to an engaging panel event on the "Challenges and Strategies in Delivering Primary Health Care to Marginalized Populations." The event will feature a multidisciplinary panel of speakers from medicine, social work, public policy, as well as a community member who has experienced marginalization. The speakers will present on this topic from their work and experiences in the field, followed by a Q&A session featuring all the panelists.
The event will be interactive, and audience members will have an opportunity to contribute real strategies to improve population health.
International Pledge-a-thon & #ICANImproveHealth Movement
30 Days,
30,000 pledges,
100 million healthier lives.
We invite you to join the IHI Open School #ICANimprovehealth movement. YOU can make a difference - To get involved and start collecting your pledges, check out the IHI International Pledge-a-thon!
30 Days,
30,000 pledges,
100 million healthier lives.
We invite you to join the IHI Open School #ICANimprovehealth movement. YOU can make a difference - To get involved and start collecting your pledges, check out the IHI International Pledge-a-thon!
QuIP WORKSHOP: Unleashing the Potential in Healthcare Trainees: Mobilizing for Improvement and Patient Safety
November 7, 2015 9:30 AM - 3:00 PM | Henry Angus Building, Room 435, 2329 West Mall
Are you interested in becoming a leader in Health Care? Is improving Patient Safety a topic you are passionate about? Do you want to learn how you can help improve Quality of Care? Come participate in this exciting seminar as we invite experts in the field to discuss several topics focusing on improving Patient Safety and Quality of Care.
The seminar will focus on 4 main topics:
Not only will you get a chance to listen to experts in the field, but you will also have the opportunity to participate in interactive workshops by joining group discussions, completing mini-projects, developing technical skills and networking with health care professionals and other multi-disciplinary students. Participation in this seminar will also earn you a certificate of completion.
Materials and Resources presented in the workshop:
November 7, 2015 9:30 AM - 3:00 PM | Henry Angus Building, Room 435, 2329 West Mall
Are you interested in becoming a leader in Health Care? Is improving Patient Safety a topic you are passionate about? Do you want to learn how you can help improve Quality of Care? Come participate in this exciting seminar as we invite experts in the field to discuss several topics focusing on improving Patient Safety and Quality of Care.
The seminar will focus on 4 main topics:
- Fundamentals of Patient Safety and Its Importance
- Human Factors and Patient Safety
- How to Communicate with Patients after Adverse Events
- Utilizing YOUR ideas to improve population health!
Not only will you get a chance to listen to experts in the field, but you will also have the opportunity to participate in interactive workshops by joining group discussions, completing mini-projects, developing technical skills and networking with health care professionals and other multi-disciplinary students. Participation in this seminar will also earn you a certificate of completion.
Materials and Resources presented in the workshop:
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Kindly sponsored by:
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IHI Pledge-A-Thon Challenge 2015
Our chapter is taking part in the IHI Open School Pledge-A-Thon! For 30 days, IHI Open School Chapters around the world are competing to get the most pledges from students, faculty, and community members to improve population health. IHI UBC is pledging to get 500 signatures on campus to cast their vote in the upcoming federal election to make an impact on national health care policy. For more information please click here. |
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ANNUAL GENERAL MEETING September 29th, 2015 Event Photos and Presentations File from the meeting:
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WALK DAY Sunday September 20, 2015 
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QUIP Workshop Series 2
Thursday March 12th, and Tuesday March 17th, 24th 12:00pm-1:00pm
Our second round of our workshop series on Quality Improvement and Patient Safety featured:
Thursday March 12th, and Tuesday March 17th, 24th 12:00pm-1:00pm
Our second round of our workshop series on Quality Improvement and Patient Safety featured:
- Thurs, March 12: Workshop 1 - What is IHI Open School?; Carly Strang (IHI Open School Director) and Jessica Perlo (IHI Open School Community Manager)
- Tues, March 17: Workshop 2 - Quality Improvement in the Healthcare Setting; Speakers: Dr. Andrew Carson-Stevens
- Tues, March 24: Workshop 3 - Model for Quality Improvement: Plan, Do, Study, Act; Speaker: BCPSQC
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IHI UBC Panel Event- Thursday March 12th 5:00-7:30 pm
How Can the Implementation of Electronic Health Records Lead to Quality Improvement in Healthcare?
For our final event of the Winter Semester we held a panel event discussing the future direction of Electronic Health Records and the impact this will have on healthcare. The event featured presentations from a panel consisting of Dr. Martin Dawes, Mrs. Delia Cooper, Dr. James McCormack and Dr. Leanne Currie. This panel represented an interdisciplinary group of stakeholders in healthcare that are working on a variety of e-health initiatives.
The event also featured presentations from Carly Strang (IHI Open School Director) and Jessica Perlo (IHI Open School Community Manager)
Panelists:
Delia Cooper: Patient Representative
Dr. Martin Dawes: UBC Department of Family Practice
Dr. James McCormack: MedStopper, UBC Pharmaceutical Sciences
Dr. Leanne Currie: UBC School of Nursing
The event also featured presentations from Carly Strang (IHI Open School Director) and Jessica Perlo (IHI Open School Community Manager)
Panelists:
Delia Cooper: Patient Representative
Dr. Martin Dawes: UBC Department of Family Practice
Dr. James McCormack: MedStopper, UBC Pharmaceutical Sciences
Dr. Leanne Currie: UBC School of Nursing
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Speaker Event - Monday January 26th 5:30-7:30 pm
What constitutes an informed patient/provider visit? Is this being realized?
Think about what information you want to receive from your health provider (family physician, dietitian, specialist, pharmacist...etc) going into each consultation. Now, think about the information that is actually provided to you. Are there any inconsistencies?
Furthermore, where do physicians, pharmacists, and other clinicians get their information for making prescribing decisions? Are there known problem areas? How might this impact patient care?
Hosted by the Institute for Healthcare Improvement Open School: UBC Chapter and the Therapeutics Initiative (TI) of UBC, join us to learn more about the information asymmetry in the patient/provider visit, the potential for bias in prescribing decisions and how these can be reduced. Members of TI will be reporting on novel groundbreaking research as well as providing real-life examples.
Guest speakers: Dr. Barbara Mintes, Dr. Aaron M. Tejani, and Dr. Tom Perry of the Therapeutics Initiative (TI).
Furthermore, where do physicians, pharmacists, and other clinicians get their information for making prescribing decisions? Are there known problem areas? How might this impact patient care?
Hosted by the Institute for Healthcare Improvement Open School: UBC Chapter and the Therapeutics Initiative (TI) of UBC, join us to learn more about the information asymmetry in the patient/provider visit, the potential for bias in prescribing decisions and how these can be reduced. Members of TI will be reporting on novel groundbreaking research as well as providing real-life examples.
Guest speakers: Dr. Barbara Mintes, Dr. Aaron M. Tejani, and Dr. Tom Perry of the Therapeutics Initiative (TI).
QUIP Workshop # 2: The "Plan Do Study Act" Model in QI
Andrew Wray, BCPSQC
October 21st | 12-1 PM | UBC Campus
This week, we heard from from Andrew Wray, Director, Learning and Strategic Initiatives at the BCQSPC about the "Plan Do Study Act Model" for change in Quality Improvement.
QUIP Workshop # 1: Human factors and Barriers to Change in QI
Carolyn Canfield, Citizen Patient
October 14th | 12-1 PM | UBC Campus
Thank you to everyone for attending today's QuIP Workshop.
This week, we heard inspiring stories from Carolyn Canfield, citizen-advocate, on patient engagement and the roles patients and their families play in bringing about quality improvement in health care. We also learned about the human factors that may present as barriers when we try to implement changes and the ways these ideas spread and become accepted as the new norm.
This week, we heard inspiring stories from Carolyn Canfield, citizen-advocate, on patient engagement and the roles patients and their families play in bringing about quality improvement in health care. We also learned about the human factors that may present as barriers when we try to implement changes and the ways these ideas spread and become accepted as the new norm.
IHI UBC Ice Breaker
September 29th | 6-7 PM | UBC Campus
We hosted our second Icebreaker event for students at UBC! Students Joined us to learn more about healthcare quality improvement in BC and how they could get involved via IHI UBC!
When: September 29 | 6-7pm
Where: UBC Campus Buchanan A203
See the slides for our powerpoint presentation below!
When: September 29 | 6-7pm
Where: UBC Campus Buchanan A203
See the slides for our powerpoint presentation below!
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Wednesday March 19, 2014
QI Panel: Improving Primary Care for Complex Care Patients
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As the population ages, primary health care is faced with an increasingly complex and diverse set of challenges. As health care practitioners and as a system as a whole, we strive to provide the best care for patients that achieves not only the best health outcomes through evidence-based best practice, but also the best patient experience.
The UBC and SFU chapters of the Institute for Healthcare Improvement Open School collaborated to offer a stimulating panel event! We engaged the community in discussion concerning models of improving the delivery of primary care for complex care patients. Complex care patients may be engaged with many levels of primary care as a result of multiple co-morbidities. We welcomed a panel of experts representing academic, clinical and patient perspectives on this dynamic topic. We engaged in evening of groundbreaking discussion regarding primary care improvement in BC! The Panel: Dr. Martin Dawes, MBBS, MD, DRCOG, FRCGP Dr. Martin Dawes began his career in the UK, studying for his MD at the London Hospital in 1978. He completed a primary care-focused postgraduate education in Bath in 1983 and then moved to Oxford where he spent the next nine years in an office-based practice providing primary care and obstetric intra-partum care. In 1992, he completed his PhD based on studies of the effects of weight gain in pregnancy. From 2002-2010, Dr. Dawes was the Head of the Department of Family Medicine at McGill University. Since 2010, Dr. Dawes has been the Head of the Department of Family Practice at UBC. Dawes current research interests include information retrieval, hypertension, and pharmacogenomics in primary care. He is an active participant with six funded research projects and is the Principal Investigator on a seventh funded study. Dr Sabrina Wong, PhD, RN Dr. Sabrina Wong completed her BSN at UBC, as well as a MSc and PhD at the University of California, San Francisco. Dr. Wong is an Associate Professor with the UBC School of Nursing and Faculty with the UBC Centre for Health Services and Policy Research. Dr. Wong's research focuses on primary health care, specifically how structures (e.g., models of care) and processes (e.g., interprofessional teamwork, interpersonal communication) can enhance the delivery and organization of health services. She has specific interests in examining quality of patient care, inequities in health and disparities across groups who may be vulnerable due to factors such as poverty, speaking English as a second language, or geographic location using mixed-methods. Her current projects focus on inequities in health and disparities in access to health services. Joyce Sandercock Joyce Sandercock is a retired cytogenetic research lab scientist. Joyce joined the Patients as Partners | Patient Voices Network in 2010, and has been very involved as a patient partner volunteer since this time. Joyce also has served on the Patient Advisory Council to Fraser Health for 3 years. FEBRUARY 26-28th, 2014: BCPSQC Quality Forum 2014
JANUARY 30th, 2014: Experiences in Quality Improvement with Dr.BryceIHI UBC Presents Dr. Elizabeth Bryce, Regional Medical Director for Infection Control at Vancouver Coastal Health Acute and Clinical Professor at UBC. Dr. Bryce will share her past and present experiences as a leader of healthcare quality improvement in BC. Her talk is titled “Let there be Light: New light-based technologies to prevent infections".
BIO: Dr. Elizabeth Bryce is the Regional Medical Director for Infection Control at Vancouver Coastal Health Acute. She is dually qualified in Medical Microbiology and Internal Medicine and is a Clinical Professor at the University of British Columbia. Elizabeth is a member of the Pandemic Influenza Guidelines Committee for Respiratory Protection for the Public Health Agency of Canada and a reviewer for Infection Control Guidelines for this same organization. She is a co-chair of the Canadian Nosocomial Infection Surveillance Progam as well as a co-chair for the Provincial Infection Control Network of British Columbia. Dr. Bryce is one of the founding members of the UBC Certificate in Infection Control as well as several on-line educational modules on this topic
Nov. 21st 2013:
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The UBC Chapter for the Institute for Healthcare Improvement (IHI) Open School (IHI UBC) presents Eric Demaere, Director of Strategic Transformation for Fraser Health Authority! Eric will share real life case studies as well as practical frameworks and methods to present Quality Improvement as a performance and change management process.
When: May 30th 5:30-7:30pm (presentation 6-7pm)
Where: UBC Robson Square Campus
Food & Refreshments provided.
This is a free event!
Register at: http://ihiubcmay2013.eventbrite.com/
Speaker Biography:
Mr. Eric Demaere is the Director, Strategic Transformation, Fraser Health Authority. Fraser Health Authority serves 1.6 million people through 12 acute care hospitals, 7,760 residential care beds, and a variety of mental health, public health, home and community care services. The Strategic Transformation Team is an internal consulting group made up of strategy and change consultants focused on improving organizational performance in Fraser Health.
Mr. Demaere started his career in health care over 20 years ago as a laboratory technologist at Vancouver General Hospital. Subsequently he taught undergraduate molecular biology courses at UBC before moving into the Health Informatics field with Fraser Health Authority. Over the last 10 years he has been focused on managing a team of 25 internal consultants who support senior leadership on a variety of complex, multi-stakeholder organizational change initiatives.
Mr. Demaere’s education includes a Bachelor of Science (Biochemistry) degree from the University of British Columbia, a Bachelor of Health Information Science degree from the University of Victoria, and an executive MBA degree (Healthcare) from the University of British Columbia. Eric is a Project Management Professional (Project Management Institute) and holds a Change Management certification (PROSCI).
When: May 30th 5:30-7:30pm (presentation 6-7pm)
Where: UBC Robson Square Campus
Food & Refreshments provided.
This is a free event!
Register at: http://ihiubcmay2013.eventbrite.com/
Speaker Biography:
Mr. Eric Demaere is the Director, Strategic Transformation, Fraser Health Authority. Fraser Health Authority serves 1.6 million people through 12 acute care hospitals, 7,760 residential care beds, and a variety of mental health, public health, home and community care services. The Strategic Transformation Team is an internal consulting group made up of strategy and change consultants focused on improving organizational performance in Fraser Health.
Mr. Demaere started his career in health care over 20 years ago as a laboratory technologist at Vancouver General Hospital. Subsequently he taught undergraduate molecular biology courses at UBC before moving into the Health Informatics field with Fraser Health Authority. Over the last 10 years he has been focused on managing a team of 25 internal consultants who support senior leadership on a variety of complex, multi-stakeholder organizational change initiatives.
Mr. Demaere’s education includes a Bachelor of Science (Biochemistry) degree from the University of British Columbia, a Bachelor of Health Information Science degree from the University of Victoria, and an executive MBA degree (Healthcare) from the University of British Columbia. Eric is a Project Management Professional (Project Management Institute) and holds a Change Management certification (PROSCI).
April 4th 2013:
Experiences in Quality Improvement with Linda Dempster!
The UBC Chapter of the Institute for Healthcare Improvement (IHI UBC) presents Linda Dempster, Regional Director of Quality and Patient Safety with Vancouver Coastal Health! Linda Dempster will share her experiences leading initiatives that have advanced quality improvement in BC!
When: April 4th 5:30-7:30pm (presentation 6-7pm)
Where: Buchanan A203, 1866 Main Mall, UBC Point Grey Campus
When: April 4th 5:30-7:30pm (presentation 6-7pm)
Where: Buchanan A203, 1866 Main Mall, UBC Point Grey Campus
January 24th 2013:
Experiences in Quality Improvement with Dr. Doug Cochrane!
IHI UBC presents Dr. Doug Cochrane, pediatric neurosurgeon and Chair of the British Columbia Patient Safety and Quality Council and the Patient Safety and Quality Officer for British Columbia, at its next IHI UBC event on January 24. Dr. Cochrane will share some of his experiences in quality improvement and discuss how he has integrated healthcare leadership into his clinical career. He will also lead a case study discussion for all attendees.
Staff, students and all those interested in patient safety and quality improvement in healthcare are welcome!
When: January 24th 5:30-7:30pm (Dr. Cochrane’s presentation 6-7pm with networking & refreshments before and after)
Where: Paetzold Theater, VGH, 899 W 12th Ave
Staff, students and all those interested in patient safety and quality improvement in healthcare are welcome!
When: January 24th 5:30-7:30pm (Dr. Cochrane’s presentation 6-7pm with networking & refreshments before and after)
Where: Paetzold Theater, VGH, 899 W 12th Ave
November 8th 2012: Inaugural Event
Quality Improvement Session with Andrew Wray
On November 8th 5:30-7:30pm at Paetzold Lecture Theatre (VGH), we welcome all to attend the inaugural event of BC’s first Institute for Healthcare Improvement (IHI) Open School Chapter. The event will start with an introduction to patient safety and quality in BC given by Andrew Wray, Quality Leader at the BC Patient Safety and Quality Council. We will wrap up the evening with an interactive IHI case study with an opportunity for networking.
Schedule:
5:30-6:00- Refreshments and Networking
6:00-6:30-Guest Speaker- Andrew Wray, BCPSQC
6:30-7:00- IHI Case Study
7:00-7:30- Refreshments and Networking
Staff, students and all those interested in patient safety and quality improvement in health care are welcome.
Schedule:
5:30-6:00- Refreshments and Networking
6:00-6:30-Guest Speaker- Andrew Wray, BCPSQC
6:30-7:00- IHI Case Study
7:00-7:30- Refreshments and Networking
Staff, students and all those interested in patient safety and quality improvement in health care are welcome.
